Safety Guidelines

Industry-Only Marketplace

Shop-Surplus is intended for professional fabrication shops. Accounts, listings, and transactions are structured around real steel inventory, real yards, and real logistics.

This keeps the marketplace focused, practical, and reliable.

Secure Transactions

All purchases are protected through escrow.

• Buyer funds are held securely after checkout
• Seller payout follows the applicable delivery, handover, and complaint-period milestones
• This protects both sides and keeps expectations clear

No guessing. No handshake risks.

Built-In Logistics Controls

Shipping is not left open-ended.

• Sellers define pickup locations, access, and loading methods in advance
• ShopSurplus-arranged freight is estimated and confirmed before payment
• Eligible single-location orders can use buyer-arranged freight
• Steel moves by truck — the standard way steel moves

This prevents last-minute changes, delays, and confusion.

Clear Accountability

Every transaction is tied to:

• A seller account
• A specific material listing
• A defined freight or pickup path

There’s no anonymity, no vague listings, and no unclear responsibility.

Practical Issue Resolution

If an issue arises, Shop-Surplus provides visibility into the transaction and supports resolution. Escrow ensures problems can be addressed before funds are released.

Built for Long-Term Use

Shop-Surplus is designed to support repeat transactions, not one-off deals. Trust improves as shops build a history of accurate listings and reliable shipments.